Privacy Policy

1. Data Controller

• • Centa Bio Lab Ltd, Alameda Principal 11, 29001 Malaga, Spain, is the data controller for personal data collected through this site.
    Email: support@centabiolab.com. 

2. What We Collect

• • Identification and contact details (name, address, email, phone) 
  • Order and delivery information 
  • Payment confirmation references (processed by our payment provider) 
  • Communication records (if you contact support) 

3. Purpose & Legal Basis

• • Purpose, Legal Basis (GDPR Art. 6) 
  • Order fulfillment and delivery, Contract (Art. 6 §1 b) 
  • Payment processing, Contract (Art. 6 §1 b) 
  • Record keeping / tax compliance, Legal obligation (Art. 6 §1 c) 
  • Customer support / communication, Legitimate interest (Art. 6 §1 f) 
  • Marketing emails (optional), Consent (Art. 6 §1 a) 

4. Sharing of Data

• • We share necessary data only with: 
    Licensed compounding partner (for order production) 
    Courier services (for delivery) 
    Payment processor (for transactions)
  • All partners operate under GDPR-compliant data-processing agreements. 

5. Data Retention

• • Data are kept for the period required by law for tax and audit purposes (usually 6–10 years) and then securely deleted. 

6. Your Rights

• • You may request access, correction, deletion, restriction, data portability, or object to processing by emailing support@centabiolab.com. You may also complain to your national supervisory authority. 

7. Cookies

• • Functional and analytical cookies are used for site performance. You may manage preferences in our Cookie Banner. 

8. Contact

• • Data Protection Officer (DPO): Email with “Subject: DPO’s Office” to [support@centabiolab.com]